Our Business Technology Consulting (BizTech, also known by BTC) approach provides high-value, strategic IT consulting services to our clients. We provide offerings that are based on rigorous and proven methodologies and scientifically driven frameworks. In the areas of business processes, technologies and outsourcing, BizTech offerings analyze the existing environment, identify opportunities for optimization and provide a robust roadmap for significant cost savings and productivity improvement. The broad areas of coverage include outsourcing strategy, IT strategy, technology rationalization, business process rationalization, change management and IT transformation.

Value Proposition

The TRS value proposition for Business Technology Consulting (BizTech) services is based on a solution-oriented approach to consulting. Specific sets of management challenges and issues, whether they are IT-centric, business process-centric, or some combination thereof, are addressed. Using a unique IT management consulting model, we provide real world actionable solutions. Our expertise is driven by a highly quantitative process methodology that draws upon the experiences and metrics collected from our past engagements. TRS has built a variety of in-house tools to provide fact-based implementation roadmaps. The core objective of these tools is to employ a data-driven quantitative approach to significantly reduce subjectivity and aid consistency and logical decision-making.

Portfolio Analysis

Given the IT spending environment, most IT organizations are aiming to reduce their overall costs and raise the value of IT to the enterprise. The situation is compounded as organizations accumulate assets over the years through internal growth, merger or acquisition, often ending up with resources, processes and technologies that are redundant or obsolete. Portfolio Analysis can help customers eliminate the clutter in their IT environment and streamline all the key supporting areas around it. We conduct a rapid, high-value assessment to identify opportunities for lowering operational expenses and improving the performance of IT and IT-enabled business processes. We work with your senior staff to identify, quantify and synthesize opportunities to reduce costs and improve IT service delivery. We have seen that there is potential to reduce costs in excess of 10-20% just by identifying and retiring redundant applications and/or business processes. There are three types of Portfolio Analysis:

• Outsourcing Analysis – Identify the applications that can be outsourced based on a scientific analysis of the application maturity and suitability.
• Technology Rationalization (TechRaz) - Identify opportunities to “clean up,” streamline, consolidate and/or modernize IT Architecture, technologies, etc.
• Business Process Rationalization (BPRaz) - Analyze IT-intensive processes (e.g., financial settlement/clearing, medical claims processing/adjudication) to identify approaches to create significant improvements in productivity.

Change Management

With a Change Management approach that address the transitional, communications, organization, governance and behavioral aspects of change management associated with any organizational change, we partner with the executive management of our clients to plan and execute the proposed change across the client organization. A typical scenario would be when there is a focus on IT transformation or the potential strategic outsourcing across the client organization. We work closely with your planning team to help identify and address the typical change management issues. Our integrated approach focuses on the three tenets of change management - organizational redesign, a transparent communications plan and thorough transition planning. Throughout the process we focus on behavioral change management for handling cultural issues and process improvements.

IT Solution Strategy

We provide IT Solution Strategy consulting services to assist in evaluating IT solution options for complex business issues. Our comprehensive framework will provide you with tangible recommendations. Various parameters associated with any IT evaluation scenario such as Build vs. Buy, ROI, payback, etc., are covered as part of IT solution engagements. Our metrics-based approach provides you with information on the options available to satisfy your overall strategic requirements coupled with cost-benefit analysis so you can make the right decision. Because our methodology is vendor and technology neutral, we provide inputs that are best suited to your environmental needs and are not influenced by any extraneous considerations.

Our Transformation Framework

In addition, we offer our framework methodology, the Comprehensive Delivery Framework (CDF) ^TM which enables us to help you quickly evaluate your business processes and supporting IT solutions, and identify where improvement opportunities reside. CDF is user-friendly and comprises of fully integrated set of processes and modeling techniques that helps you to implement changes to your business processes and IT systems. Contact us for a FREE demonstration or pricing information.