Our Business Process Rationalization (BPRaz) services can help you identify the opportunities to improve the productivity of business processes. We analyze business processes in your organization and the IT systems that support these processes from a best-practices perspective to identify gaps between the two. At the end of the study, we recommend changes to the business processes, organization structure and systems that take into account existing investments, process priorities and change management implications.

Approach

TRS utilizes a phased methodology for Business Process Rationalization (BPRaz):

Phase I – Set scope, objectives and priorities

We conduct interviews with the business and IT teams to understand the current state of business operations and sources of pain. Based on the information collected from the business and IT teams, we build a business process cost model and the current state map (PMO) that addresses gaps across:

• Systems
• Process
• Organization

The important outcome of this phase is the development of criteria for prioritization based on potential impact and cost/time to implement.

Phase II – Develop economics and end-state process vision

We analyze the process maps by comparing with best practices to broadly determine the parameters of process redesign. By conducting process redesign workshops with the process stakeholders, we determine the clean-sheet process vision. We also capture the current system total cost of ownership (TCO) information and determine the system requirements to support the clean-sheet process vision.

Phase III - Evaluate alternatives, finalize vision

Based on the economics and end-state vision, we roll up and consolidate tactical change plans incorporating the “no-regrets” moves to facilitate business process improvement. The change plans addresses change across organization, systems and business processes. We analyze systems support requirements for longer term process changes and identify options for leveraging existing investments. Based on the optimal change management plan for organization, business process and system, we finalize a vision that can be implemented with maximum payback.

Phase IV – Implementation roadmap

We develop a long-term technology roadmap based on process priorities, spending constraints and organizational needs. We also identify and document process change program milestones, metrics and scorecard that will continuously evaluate the efficacy of the rationalization process.

Benefits

The Business Process Rationalization (BPRaz) study provides you with an opportunity to analyze your processes and systems in an integrated manner. It details multiple impact points ranging from increased employee productivity, reduced operational expenses and improved system functionality to reduced system TCO and overall increase in organization efficiency.

Our framework methodology, the Comprehensive Delivery Framework (CDF) ^TM enables us to help you quickly evaluate your business processes and supporting IT solutions, and identify where improvement opportunities reside. CDF is user-friendly and comprises of fully integrated set of processes and modeling techniques that helps you to implement changes to your business processes and IT systems. Contact us for a FREE demonstration or pricing information.