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 The Comprehensive Delivery Framework (CDF) TM is an IT turnaround model focused on
the principles and practices that ensure
the successful delivery of quality IT
business solutions. This Framework
improves IT’s ability to align resources
toward business strategies and
allocating these resources to provide
maximum value to the business.
The Comprehensive Delivery Framework
(CDF) TM is composed of four critical
components each interacting with one
another to provide business partnership,
prioritize work, manage resources, and
deliver quality IT solutions. These
components represent the building blocks
for long-term continuous improvement.
Demand Management
Demand Management represents the
organizational model and processes that
align IT with the overall corporate
strategy. Business Partners through the
governance and prioritization model play
the lead role in defining IT priorities.
Governance
Governance manages demand against
available resources and provides ongoing
direction for major IT initiatives.
Effective governance optimizes
resources, efficiently allocating them
to provide the best business value in
achieving long-term strategic
priorities.
Prioritization
Prioritization is an objective and
structured process that enables
effective supply and demand management
of IT projects across the enterprise. A
Prioritization Management Group is
established with the primary role of
determining the overall value of an
initiative and creating a single
enterprise prioritization list. This
list is then used to determine what
order items move into IT and into
Release Packages.
Business Area Partner
The Business Area Partner
organization, led by an identified
portfolio's Information Officer, is the
front door to the full range of IT
solutions and services. They partner
with the targeted business area to
understand their strategic direction and
priorities, and maintains end-to-end
accountability of IT solutions and
services.
Supply Management
Supply Management assigns the
required resources to teams tasked with
developing and delivering prioritized
and approved initiatives.
The objectives for supply management
are as follows:
- Reduce IT cycle time to enable
quicker market entry.
- Build, manage, and maintain a
resource inventory.
- Increase resource-forecasting
ability.
- Improve employee utilization.
Quality Strategy
TRS defines Quality Strategy as
covering five critical areas to support
the delivery of quality IT solutions:
Requirements Management
Requirements management provides
the organization with the ability to
accurately define business needs and
develop a structured, planned, and
managed response to those needs.
Release Management
Release management provides the
flexibility and control of how and
when we deliver products to our
customers.
Quality Assurance
Quality assurance provides the
standards to measure and monitor our
efforts to deliver quality IT
solutions.
Test Strategy
The test strategy contains
standards that are rigorous and
disciplined. All solutions must pass
the required testing criteria before
they will be released.
Release Channels
Release
channels designate the schedule for
each release category. The schedule
is based on the initiative size,
complexity, and business needs.
Comprehensive Delivery Process
(CDP) TM
The Comprehensive Delivery Process (CDP)
TM defines the method for qualifying ideas,
and turning business-driven,
business-led requirements into
successful, profitable, IT solutions.
The phase-based delivery approach helps
the IT organization ensure that it is
focused on:
"Doing the right thing, at the
right time, consistently!"
The phase-based approach helps the
enterprise identify and invest in only
those IT programs that have high success
potential, based on organization
strategies and objectives, core
competencies, and available resources.
At the same time, the Comprehensive
Delivery Process (CDP) TM provides a
framework for canceling programs that
have minimal success potential, or that
are not aligned with enterprise
strategies.
The Comprehensive Delivery Process (CDP)
TM
combines and integrates four powerful
principles--defined decision points,
aligned functional processes,
cross-functional decision-making teams
(Program/Portfolio Approval Councils), and
cross-functional business-led
realization teams (Realization
Teams).
- The Decision Point Meeting
provides a structured forum for
making a conscious decision about
proceeding with a program, based on
its readiness and the organization’s
ability to execute.
- Aligning processes under the
Comprehensive Delivery Process (CDP)
TM umbrella provides consistency in
terminology and supports IT
functioning as one unified
organization.
- The business-led,
cross-functional realization teams
provide the planning and resource
management required to successfully
deliver the approved IT solutions.
In combination, these powerful
principles provide an environment for
the successful definition, development
and deployment of IT solutions. The Comprehensive Delivery Process (CDP)
TM provides an ongoing framework that
includes:
- Defined phases, activities and
tasks.
- Defined ownership of each
activity. The activity owner is
accountable for successful
completion of the activity.
- Defined deliverables for all
Comprehensive Delivery Process (CDP)
TM activities.
- Defined roles and
responsibilities for the
participants within each activity.
- Specific objectives and
requirements for each phase.
- Defined metrics by which to
objectively evaluate each phase’s
results.
- Decision points to determine the
program’s viability and business
effectiveness.
The Comprehensive Delivery Process (CDP)
TM enables employing the best information
solutions, measured with consistent and
defined metrics, to compete in an
emerging, increasingly competitive World
Class Marketplace. It provides the best
way to select IT solutions and deliver
them to internal Business Partners in an
optimum time frame.
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